Are you ready to lead a team that brings brands to life in retail?

As a Field Operations Manager, you’ll be the driving force behind a passionate team of trainers and sales representatives who create unforgettable in-store experiences. Your mission is to turn everyday shopping into an engaging, hands-on adventure through immersive product demonstrations and impactful training sessions.  You’ll guide your team from start to finish—hiring, training, coaching, and supporting them every step of the way. Together, you’ll educate retail associates and store management, helping them become brand advocates while boosting sales across your territory. Think of yourself as the backbone of the operation, ensuring your team has the tools, skills, and confidence to shine.  

This is a full-time role aligned with retail hours—primarily Monday through Friday, with occasional weekends. During peak seasons (think November and December), you may flex to a Thursday–Monday schedule. Travel within your designated region is part of the job, so pack your leadership skills and get ready to hit the road!

Compensation is adjusted based on geographic location and state required minimums.

• Biweekly pay
• Health and wellness benefits plans  
• Flexible vacation and holiday policies   
• 401(k) with employer matching  
• Technology allowance
• Referral bonus 
• Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs 
• Opportunity to work with a growing company that actively rewards and promotes its employees 

• Lead and inspire a team of part-time retail trainers and brand reps
• Recruit, onboard, and coach your team for success
• Achieve KPIs and consistently meet sales goals and program objectives
• Analyze market, territory, and store-level performance; create action plans to drive results
• Manage and develop team members through ongoing 1:1 coaching and field visits
• Foster a culture of recognition and best-practice sharing via team calls and social platforms
• Execute staffing and scheduling of top talent in your market
• Maintain program staffing levels consistently at or above 95% of target
• Assist with call form creation, scheduling waves, and other tasks 
• Lead client kick‑off calls as needed and support the creation of presentation decks for these meetings
• Periodically attend client-facing calls
• Summarize and report on field activities, feedback, and competitive insights, including hours utilization plans weekly, as well as actual hours worked by the field teams
• Build strong relationships with retail partners and store leadership
• Travel within your market to support and develop your team

Experience and Education:

• High school diploma or equivalent required; college degree preferred
• 5+ years of retail, field, or territory management experience
• Consumer electronics experience is a plus.

Skills and Attributes:

• A natural leader with a proven track record of building high-performing teams
• Excellent organizational and time-management skills.
• Professional demeanor and strong interpersonal communication (written and verbal).
• Ability to manage and train team members remotely.
• Strong relationship-building skills
• A  passion for creating exceptional customer experiences.
• Confidence and credibility in influencing others.
• Flexible and adaptable in a fast-changing retail-focused environment.
• Ability to travel within your assigned region up to 40%.
• Proficient in Word, Excel, PowerPoint, and Outlook

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to: 

• Regularly sit, stand, walk, bend over, reach overhead, crouch, kneel, grasp, talk and/or hear, and drive
• Frequently lift and carry up to 25 pounds
• Regular travel within assigned territory, have access to reliable daily transportation
• Continuous hand/eye coordination and fine manipulation

Channel Partners Solutions is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. Channel Partners is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. Channel Partners is an at-will employer.

Channel Partners is a team of experts delivering end-to-end retail, marketing, and consumer activation solutions across industries. We connect every part of the retail ecosystem to move brands forward with precision, speed, and measurable impact. Visit us at www.channelpartners.com for more information.

Channel Partners is committed to protecting applicant privacy, and any personal information submitted during the hiring process is used solely for recruitment purposes in accordance with our privacy policies and applicable data protection laws, including CCPA. We restrict access to applicant data to authorized personnel and maintain safeguards to prevent unauthorized access or misuse. Applicants may have rights under these laws—such as accessing, correcting, or requesting deletion of their information—and can contact Human Resources with any questions or to exercise these rights. To view our privacy policies please visit Privacy Policy and California Privacy Rights.