As a Results Specialist, you are the backbone of program operations across one or more of our many consumer electronics Break Fix programs at major US retailers. Your primary function is to work in conjunction with management to meet client goals through internal operations coordination, cross-functional coordination, and field team management.  This role requires strong attention to detail, problem-solving skills, and proficiency in Microsoft Excel.

What is Break Fix? The maintenance and merchandising of interactive displays to ensure brands are optimally represented at retail.

• Biweekly pay schedule and early wage access - get paid when you need it!
• Health and wellness benefits plans  
• Paid time off and holidays  
• 401(k) with employer matching 
• Technology allowance
• Employee discounts
• Referral bonus 
• Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs 
• Opportunity to work with a growing company that actively rewards and promotes its employees 

• Create, organize and prioritize various program materials (training, vendor, administration) in support of both account team and client needs
• Analyze data and reformat for client reporting as needed
• Visually review data and photos for quality assurance and utilize quality assurance software
• Participate in generating web-based data, value-added reports, audit programs, data capturing, and/or interactive reporting as needed
• Manage email traffic with timely responsiveness
• Communicate program status to the client and account management
• Work closely with cross-functional departments and field team members as needed in support of the account and program
• Other tasks as assigned by management
• Some travel may be required (less than 5%)
  

Experience and Education:

• Bachelor’s Degree highly preferred; not required
• 2+ years of experience working within the retail marketing/merchandising industry and/or within an agency or other related environment

Skills & Attributes:

• Computer Skills: Must be proficient in MS Excel (including pivot tables, VLOOKUP's, basic formulas), Word, Outlook, and PowerPoint applications 
• Detail-oriented, results-driven, and self-motivated 
• Excellent verbal and written communication skills 
• Ability to work both independently and in a team 
• Proven understanding of client industries and the applicable industry environment 
• Adaptable to changes and able to respond supportively in working with various circumstances and people 
• Ability to work flexible working hours with clients across various time zones as needed 
• Ability to handle varied issues and questions with integrity, honesty, confidentiality, and in a candid, straightforward manner 
• Ability to develop and maintain positive working relationships with others  

Physical Requirements: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is required to:

• Regularly sit, grasp, talk and/or hear
• Occasionally walk and/or stand
• Occasionally lift and carry office supplies up to 10 pounds
• Continuous hand/eye coordination and fine manipulation 

Channel Partners Solutions is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. Channel Partners is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. Channel Partners is an at-will employer.

Channel Partners is a team of experts delivering end-to-end retail, marketing, and consumer activation solutions across industries. We connect every part of the retail ecosystem to move brands forward with precision, speed, and measurable impact. Visit us at www.channelpartners.com for more information.

Channel Partners is committed to protecting applicant privacy, and any personal information submitted during the hiring process is used solely for recruitment purposes in accordance with our privacy policies and applicable data protection laws, including CCPA. We restrict access to applicant data to authorized personnel and maintain safeguards to prevent unauthorized access or misuse. Applicants may have rights under these laws—such as accessing, correcting, or requesting deletion of their information—and can contact Human Resources with any questions or to exercise these rights. To view our privacy policies please visit Privacy Policy and California Privacy Rights.