Lead the Future of Retail Innovation at Meta Lab’s Flagship Location  

Step into a flagship leadership role where innovation meets world‑class retail. As the Store Director of the Meta Lab Melrose Avenue Flagship, you will lead one of Meta’s most visible and influential teams, guiding customers through the future of Smart Wearables and Meta Quest mixed‑reality technology. You’ll set the standard for excellence on Melrose Avenue—shaping premium experiences, elevating service, and inspiring a high‑performing team in one of the most groundbreaking retail environments.

In this role, you’ll lead with presence, clarity, and vision—coaching in real time, building strong leaders, and creating a culture where excellence is the norm. You’ll ensure the flagship runs with precision behind the scenes and with energy on the floor, all while developing the next generation of Meta retail talent. This is your opportunity to influence the future of experiential retail and serve as the steward of culture, performance, and brand distinction for Meta’s premier location.

Bonus opportunities

• Biweekly pay
• Health and wellness benefits plans
• Paid time off and holidays
• 401(k) with employer matching
• Paid training
• Employee discounts
• Referral bonus
• Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs
• Opportunity to work with a growing company that actively rewards and promotes its employees

• Drive a high-performing leadership and experience expert team of 40+ associates, fostering a culture of excellence, creativity, and collaboration
• Deliver world-class, hands-on demos of the Meta Quest Collection and Meta Ray-Ban Display, featuring the latest innovations, highlighting Ray-Ban Meta Gen 2, Oakley Meta Vanguard and Oakley Meta HSTN
• Own the flagship’s operational success while influencing broader retail strategies for future Meta Lab locations
• Serve as the ultimate subject matter expert for Meta’s ecosystem, modeling behaviors that elevate the brand and customer trust
• Act as a strategic partner to Meta leadership and Channel Partners, providing insights and recommendations that shape next-generation retail experiences
• Lead all aspects of flagship operations: staffing, training, scheduling, inventory, and performance management
• Drive KPIs for sales, customer satisfaction, and engagement through innovative tactics and team empowerment
• Cultivate strong client relationships and champion scalable solutions for multi-location growth
• Coach and develop leaders within your team, ensuring a pipeline of talent for Meta’s retail future

Experience and Education:

• 5+ years of senior retail store leadership experience with proven success in building and scaling high-performing teams
• Expertise in delivering premium customer experiences in a fast-paced, tech-driven environment
• Strategic thinker with strong business acumen, operational excellence, and a passion for innovation
• Exceptional communication and coaching skills that inspire and motivate
• Ability to thrive in ambiguity and lead through change with confidence and creativity

Skills and Attributes:

• Extremely strong interpersonal communication, soft skills, written, verbal, and on camera
• Performance Management and conflict resolution skills
• Ability to build and foster business relationships at multiple levels and independently
• Ability to show patience and tact and remain calm under pressure
• High level of initiative and self-motivation with a continued drive to learn
• Strong time management and organizational skills
• Ability to practice good judgment in analyzing information, strategic/critical thinking, and decision making
• Flexible availability with the ability to be on-call as needed

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is required to:

• Regularly talk, sit, stand, walk and bend over, repetitive use of hands/arms, repetitive use of legs and grasp
• Frequently lift and carry up to 25 lbs
• Occasionally lift and carry up to 50 lbs
• Continuous hand/eye coordination and fine manipulation

Channel Partners Solutions is an equal opportunity employer in every aspect of employment, including but not limited to; selection, training, development and promotion of the most qualified candidates and employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local law. Channel Partners is committed to equal employment opportunity in all other privileges, terms and conditions of employment that may not be covered in this statement. Channel Partners is an at-will employer.

Channel Partners is a team of experts delivering end-to-end retail, marketing, and consumer activation solutions across industries. We connect every part of the retail ecosystem to move brands forward with precision, speed, and measurable impact. Visit us at www.channelpartners.com for more information.

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